Philadelphia ENT

Patient Information

Thank you for choosing University Otolaryngology Associates

We are pleased to be your provider for ear, nose and throat conditions. Our professionals are committed to giving you the personalized attention and care that you deserve. We strive to see our patients in a timely fashion however, situations often arise that are beyond our control. We do recognize and value the importance of your time but, you should allow enough time for your visit. In order minimize delays and maximize the time spent with our specialists.

Please bring the following to your all of your visits

  • Drivers license or photo identification
  • Health insurance card
  • Referral if required by your managed care
  • A list of all current medications
  • A list of all physicians involved in your care
  • If possible, please bring actual CD or films of any radiology studies
  • Completed patient forms


Patient Office Forms and Requests


Procedure Instructions

Coming Soon...

 


Payment Policy and Information

University Otolaryngology participates with most insurance companies. Feel free to call our billing office at 215-569-3155 to check and see if your particular insurance is accepted. We know that understanding all of the terms of your insurance can be very confusing, and is often a source of frustration and treatment delays. Please know that we are here to assist if you have any questions and will help guide you through the process. However, we have absolutely no control over the rules and regulations of your health insurance carrier including things such as deductible, copays and co-insurance. We are committed to help you in any way possible but, please understand that your ultimate financial responsibility is determined by the terms of your policy.

In order to prevent confusion, please consider:

Many managed care policies require referrals from your primary physician. If required, it is necessary to have it at the time of your appointment. Please have the referral made out to University Otolaryngology Associates. Please be mindful that some primary care physicians require several days notice to generate the referral. Without a referral, your insurance will not permit you to be seen at your scheduled appointment.

Financial Policy

Our office charges are due and payable at the time of service just like any other business or service that you receive. We accept cash or check and for a small convenience fee, you may also use your credit card.

Special consideration will be given to patients financially unable to pay in full at the time of the
service. Arrangements must be made in advance with the billing office. For any questions, please do not hesitate to call our billing department at 215-569-3155.

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